English
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Bridging Generational Gaps: Understanding Age Groups for Better Communications
Rachel Oglesby
Average rating:5.0Number of reviews:(38)
It often feels like there are huge gaps in understanding between the generations. This class will help younger and older people better understand each other and have more positive communication and interactions. It's all about connections!
Class experience
Fostering good communication between people of different generations can be challenging and often frustrating for everyone involved. The larger the gap in ages, the more difficult it seems to be able to get ideas across, follow through with plans or projects, and feel as though everyone was heard (and understood) correctly. This class is to help bridge those gaps by helping people of different generations understand each other better and have more positive and productive communications. It’s...
This class is taught in English.
Students will improve their understanding of the differences between the generations and how generational gaps can affect communications, identify the commonalities between all peoples regardless of age, and have a deeper understanding of the characteristics of different age groups and what they have experienced in their life that has influenced their views of the world.
Homework Offered
Assessments Offered
No formal assesmentGrades Offered
I teach a series of Customer Service, Communications, Business, and Life Skills classes. I have developed the content for this course from a series of textbooks, personal research, and interviews with various individuals of multiple age groups for their perspectives. I taught this subject for 3 years in a classroom, and it was always a class favorite! I also developed a segment on Generational Gaps as part of my Customer Service series presented to companies in my area for their yearly Professional Development. The textbook that started my interest in this topic initially was The World of Customer Service: Third Edition by Pattie Gibson, Ed.D.
Average rating:5.0Number of reviews:(38)
Hello! My students know me as Mrs. Rae and I really enjoy facilitating discussions over real-life situations and adulting skills. Young people are on the verge of stepping out on their own, which is incredibly exciting, but also unbelievably...
Group Class
$14
per classMeets once
55 min
Live video meetings
Ages: 12-17
3-6 learners per class
Financial Assistance
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