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美容師のキャリアパス～成功のためのコミュニケーション

ビジュアルスライドとグループディスカッションを通じて、成功のためのコミュニケーションについて学びます。例: 効果的なコミュニケーションの定義、同僚とのオープンなコミュニケーションラインを構築する方法、人間関係の黄金律。

Ms. Crystal

平均評価:

5.0

レビュー数:

(32)

含まれるもの

3 ライブミーティング

1 時間 45 分授業時間

宿題：

週1時間. Upon request.

テスト

Assessment available at the request of parent or student. If you need something specific, please let me know how I can help. Thanks Crystal

グレーディング

Upon request.

この文章は自動翻訳されています

このクラスで学べること

COMMUNICATING FOR SUCCESS

Students will learn about the definition of effective communication, how to conduct a successful client consultation/needs assessment, and will gain an understanding on how to handle an unhappy client. 
We will learn and discuss how to build open lines of communication with coworkers. 
Students will also learn about the golden rules of human relations.
Why Study Communicating for Success?
Human Relations
~ The Golden Rules of Human Relations
Communication Basics
~ Meeting and Greeting New Clients
~ Intake Form
~ How to Use the Client Intake Form
The Client Consultation/ Needs Assessment
~ Preparing for the Client Consultation / Needs Assessment) 
~ The Consultation Area
~ 10-Step Consultation Method
~ Class Activity
~ Concluding the Service
Special Issues in Communication
~ Handling Tardy Clients
~ Handling Scheduling Mix-Ups
~ Handling Unhappy Clients
~ Handling Differences 
~ Getting Too Personal
In-Salon Communication
~ Communicating with Coworkers
~ Communicating with Managers
~Communicating During an Employee Evaluation

*Parents please contact me before class if you have any questions about the material discussed. 
I would be happy to answer any questions you might have.

*Students do not require any experience or knowledge in Cosmetology to take this class. 
This class and all the classes that follow are to help students gain knowledge in the Cosmetology field, 
as well as all the specialty fields Cosmetology has to offer.

学習到達目標

Why Study Communicating for Success?
Human Relations
~ The Golden Rules of Human Relations
Communication Basics
~ Meeting and Greeting New Clients
~ Intake Form
~ How to Use the Client Intake Form
The Client Consultation/ Needs Assessment
~ Preparing for the Client Consultation / Needs Assessment) 
~ The Consultation Area
~ 10-Step Consultation Method
~ Class Activity
~ Concluding the Service
Special Issues in Communication
~ Handling Tardy Clients
~ Handling Scheduling Mix-Ups
~ Handling Unhappy Clients
~ Handling Differences 
~ Getting Too Personal
In-Salon Communication
~ Communicating with Coworkers
~ Communicating with Managers
~Communicating During an Employee Evaluation

その他の情報

受講に必要なもの

Notebook and pencil if you want to take notes.

外部リソース

学習者は、Outschoolが提供する基本ツール以外のアプリやウェブサイトを使用する必要はありません。

使用する教材

My Cosmetology Professional Educational Trade Resources are referenced/sourced from; (Source 1) Milady's Standard Cosmetology. ‎ Milady; 12th edition (Source 2) Milady's Standard Cosmetology. ‎ Milady; 13th edition Photo image credit: ntl-studio

Ms. Crystal

参加しました December, 2021

5.0

32レビュー

プロフィール

教師の専門知識と資格

Presently, I am a licensed Cosmetologist with over 25 years experience. 
This experience is with servicing clients. Teaching new cosmetologist, just starting out assisting in the Hair Salon and Spa. 
Managing bridal parties, working bridal shows, runway shows and children's birthday parties for hair, skin and nails. 
I have competed in numerous hair competitions, Including international hair shows in NYC. 
I have numerous certificates for different types of training in the Cosmetology field. 
I am a Master Colorist and Stylist. 
Previously, Teachers Assistant for Astor Early Head Start program for Children.