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Trayectoria profesional en cosmetología: comunicación para el éxito

A través de diapositivas visuales y discusiones grupales, aprenderemos sobre cómo comunicarse para el éxito. Ejemplos; definición de comunicación efectiva, cómo construir líneas abiertas de comunicación con los compañeros de trabajo, las reglas de oro de las relaciones humanas.

Ms. Crystal

Puntuación media:

5.0

Número de reseñas:

(32)

Qué está incluido

3 reuniones en vivo

1 horas 45 minutos horas presenciales

Tarea

1 hora por semana. Upon request.

Evaluación

Assessment available at the request of parent or student. If you need something specific, please let me know how I can help. Thanks Crystal

Calificación

Upon request.

Experiencia de clase

COMMUNICATING FOR SUCCESS

Students will learn about the definition of effective communication, how to conduct a successful client consultation/needs assessment, and will gain an understanding on how to handle an unhappy client. 
We will learn and discuss how to build open lines of communication with coworkers. 
Students will also learn about the golden rules of human relations.
Why Study Communicating for Success?
Human Relations
~ The Golden Rules of Human Relations
Communication Basics
~ Meeting and Greeting New Clients
~ Intake Form
~ How to Use the Client Intake Form
The Client Consultation/ Needs Assessment
~ Preparing for the Client Consultation / Needs Assessment) 
~ The Consultation Area
~ 10-Step Consultation Method
~ Class Activity
~ Concluding the Service
Special Issues in Communication
~ Handling Tardy Clients
~ Handling Scheduling Mix-Ups
~ Handling Unhappy Clients
~ Handling Differences 
~ Getting Too Personal
In-Salon Communication
~ Communicating with Coworkers
~ Communicating with Managers
~Communicating During an Employee Evaluation

*Parents please contact me before class if you have any questions about the material discussed. 
I would be happy to answer any questions you might have.

*Students do not require any experience or knowledge in Cosmetology to take this class. 
This class and all the classes that follow are to help students gain knowledge in the Cosmetology field, 
as well as all the specialty fields Cosmetology has to offer.

Metas de aprendizaje

Why Study Communicating for Success?
Human Relations
~ The Golden Rules of Human Relations
Communication Basics
~ Meeting and Greeting New Clients
~ Intake Form
~ How to Use the Client Intake Form
The Client Consultation/ Needs Assessment
~ Preparing for the Client Consultation / Needs Assessment) 
~ The Consultation Area
~ 10-Step Consultation Method
~ Class Activity
~ Concluding the Service
Special Issues in Communication
~ Handling Tardy Clients
~ Handling Scheduling Mix-Ups
~ Handling Unhappy Clients
~ Handling Differences 
~ Getting Too Personal
In-Salon Communication
~ Communicating with Coworkers
~ Communicating with Managers
~Communicating During an Employee Evaluation

Otros detalles

Lista de útiles escolares

Notebook and pencil if you want to take notes.

Recursos externos

Los estudiantes no necesitarán utilizar ninguna aplicación o sitio web más allá de las herramientas estándar de Outschool.

Fuentes

My Cosmetology Professional Educational Trade Resources are referenced/sourced from; (Source 1) Milady's Standard Cosmetology. ‎ Milady; 12th edition (Source 2) Milady's Standard Cosmetology. ‎ Milady; 13th edition Photo image credit: ntl-studio

Ms. Crystal

Se unió el December, 2021

5.0

32reseñas

Perfil

Experiencia y certificaciones del docente

Presently, I am a licensed Cosmetologist with over 25 years experience. 
This experience is with servicing clients. Teaching new cosmetologist, just starting out assisting in the Hair Salon and Spa. 
Managing bridal parties, working bridal shows, runway shows and children's birthday parties for hair, skin and nails. 
I have competed in numerous hair competitions, Including international hair shows in NYC. 
I have numerous certificates for different types of training in the Cosmetology field. 
I am a Master Colorist and Stylist. 
Previously, Teachers Assistant for Astor Early Head Start program for Children.