무엇이 포함되어 있나요?
2개의 라이브 미팅
수업 1 시간 30 분 시간숙제
주당 1시간. Upon request.학습 평가
Assessment available at the request of parent or student. If you need something specific, please let me know how I can help. Thanks Crystal채점
Upon request.보고계신 지문은 자동 번역 되었습니다
수업 소개
COMMUNICATING FOR SUCCESS Students will learn about the definition of effective communication, how to conduct a successful client consultation/needs assessment, and will gain an understanding on how to handle an unhappy client. We will learn and discuss how to build open lines of communication with coworkers. Students will also learn about the golden rules of human relations. Why Study Communicating for Success? Human Relations ~ The Golden Rules of Human Relations Communication Basics ~ Meeting and Greeting New Clients ~ Intake Form ~ How to Use the Client Intake Form The Client Consultation/ Needs Assessment ~ Preparing for the Client Consultation / Needs Assessment) ~ The Consultation Area ~ 10-Step Consultation Method ~ Class Activity ~ Concluding the Service Special Issues in Communication ~ Handling Tardy Clients ~ Handling Scheduling Mix-Ups ~ Handling Unhappy Clients ~ Handling Differences ~ Getting Too Personal In-Salon Communication ~ Communicating with Coworkers ~ Communicating with Managers ~Communicating During an Employee Evaluation *Parents please contact me before class if you have any questions about the material discussed. I would be happy to answer any questions you might have. *Students do not require any experience or knowledge in Cosmetology to take this class. This class and all the classes that follow are to help students gain knowledge in the Cosmetology field, as well as all the specialty fields Cosmetology has to offer.
학습 목표
Why Study Communicating for Success?
Human Relations
~ The Golden Rules of Human Relations
Communication Basics
~ Meeting and Greeting New Clients
~ Intake Form
~ How to Use the Client Intake Form
The Client Consultation/ Needs Assessment
~ Preparing for the Client Consultation / Needs Assessment)
~ The Consultation Area
~ 10-Step Consultation Method
~ Class Activity
~ Concluding the Service
Special Issues in Communication
~ Handling Tardy Clients
~ Handling Scheduling Mix-Ups
~ Handling Unhappy Clients
~ Handling Differences
~ Getting Too Personal
In-Salon Communication
~ Communicating with Coworkers
~ Communicating with Managers
~Communicating During an Employee Evaluation
그 외 세부 사항
수업 자료
Notebook and pencil if you want to take notes.
Outschool 외 필요 앱/웹사이트
아웃스쿨 사이트의 기능 외 별도의 앱이나 웹 사이트를 사용할 필요가 없습니다.
출처
My Cosmetology Professional Educational Trade Resources are referenced/sourced from;
(Source 1) Milady's Standard Cosmetology.
Milady; 12th edition
(Source 2) Milady's Standard Cosmetology. Milady; 13th edition
Photo image credit: ntl-studio
교사 전문성 및 자격증
Presently, I am a licensed Cosmetologist with over 25 years experience.
This experience is with servicing clients. Teaching new cosmetologist, just starting out assisting in the Hair Salon and Spa.
Managing bridal parties, working bridal shows, runway shows and children's birthday parties for hair, skin and nails.
I have competed in numerous hair competitions, Including international hair shows in NYC.
I have numerous certificates for different types of training in the Cosmetology field.
I am a Master Colorist and Stylist.
Previously, Teachers Assistant for Astor Early Head Start program for Children.
리뷰
실시간 그룹 수업
2 회 수업에
US$50
1주 동안 주당 2회
45분
1 명의 학생이 수업을 완료함
실시간 화상 수업
연령: 13-18
수업당 학습자 1-6 명