Life Skills

Managing Your Workspace for Adulting: Customer Service Basics

This course will teach young people how to provide exemplary customer service, regardless of which career path they pursue. It's also beneficial to learn how to solve problems and interact with others respectfully for any aspect of life!
24 total reviews for this teacher
1 review for this class
Completed by 3 learners
Class

90 minutes

per class

Meets once

13-18

year olds

3-5

learners per class

per learner

How does aOne-Timeclass work?

Meets once at a scheduled time
Live video chat, recorded and monitored for safety and quality
Great for exploring new interests and different styles of teachers

How Outschool Works

Available Times

Pacific Time

Sat Jun 11

Meet once (1 day)
Saturday
3:30pm - 5pm
 Enroll

Wed Jun 15

Meet once (1 day)
Wednesday
8pm - 9:30pm
 Enroll

Don't see a time that works for you?

Description

Class Experience

Students will learn the ins and outs of basics customer service skills including what customers look for in a business and expect from their interactions with that business, why customer service is so important, how customer service principles apply to everyday life, how to redirect customers, whether the customer is always right (they aren't) and how to handle challenging customers, what you say with your body language, and above all...why should you care?
No homework assigned
A way to take notes if they choose
No assessment
1 hour 30 minutes per week in class, and maybe some time outside of class.

Teacher

Rachel Oglesby
🇺🇸
Lives in the United States
Business Instructor, Life Skills Mentor- ready to be of service
24 total reviews
39 completed classes

About Me

Hello! My students know me as Mrs. Rae and I really enjoy facilitating projects and discussions over real-life situations and adulting skills. Young people are on the precipice of stepping out on their own, which is incredibly exciting, but also... 
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