Cosmetology Career Path ~ Communicating for Success
Through visual slides and group discussions, we will learn about Communicating for Success.
Examples; definition of effective communication, how to build open lines of communication with coworkers, the golden rules of human relations.
Ms. Crystal
Average rating:
5.0
Number of reviews:(32)
What's included
3 live meetings
1 hrs 45 mins in-class hoursHomework
1 hour per week. Upon request.Assessment
Assessment available at the request of parent or student. If you need something specific, please let me know how I can help. Thanks CrystalGrading
Upon request.Class Experience
COMMUNICATING FOR SUCCESS Students will learn about the definition of effective communication, how to conduct a successful client consultation/needs assessment, and will gain an understanding on how to handle an unhappy client. We will learn and discuss how to build open lines of communication with coworkers. Students will also learn about the golden rules of human relations. Why Study Communicating for Success? Human Relations ~ The Golden Rules of Human Relations Communication Basics ~ Meeting and Greeting New Clients ~ Intake Form ~ How to Use the Client Intake Form The Client Consultation/ Needs Assessment ~ Preparing for the Client Consultation / Needs Assessment) ~ The Consultation Area ~ 10-Step Consultation Method ~ Class Activity ~ Concluding the Service Special Issues in Communication ~ Handling Tardy Clients ~ Handling Scheduling Mix-Ups ~ Handling Unhappy Clients ~ Handling Differences ~ Getting Too Personal In-Salon Communication ~ Communicating with Coworkers ~ Communicating with Managers ~Communicating During an Employee Evaluation *Parents please contact me before class if you have any questions about the material discussed. I would be happy to answer any questions you might have. *Students do not require any experience or knowledge in Cosmetology to take this class. This class and all the classes that follow are to help students gain knowledge in the Cosmetology field, as well as all the specialty fields Cosmetology has to offer.
Learning Goals
Why Study Communicating for Success?
Human Relations
~ The Golden Rules of Human Relations
Communication Basics
~ Meeting and Greeting New Clients
~ Intake Form
~ How to Use the Client Intake Form
The Client Consultation/ Needs Assessment
~ Preparing for the Client Consultation / Needs Assessment)
~ The Consultation Area
~ 10-Step Consultation Method
~ Class Activity
~ Concluding the Service
Special Issues in Communication
~ Handling Tardy Clients
~ Handling Scheduling Mix-Ups
~ Handling Unhappy Clients
~ Handling Differences
~ Getting Too Personal
In-Salon Communication
~ Communicating with Coworkers
~ Communicating with Managers
~Communicating During an Employee Evaluation
Other Details
Supply List
Notebook and pencil if you want to take notes.
External Resources
Learners will not need to use any apps or websites beyond the standard Outschool tools.
Sources
My Cosmetology Professional Educational Trade Resources are referenced/sourced from;
(Source 1) Milady's Standard Cosmetology.
Milady; 12th edition
(Source 2) Milady's Standard Cosmetology. Milady; 13th edition
Photo image credit: ntl-studio
Joined December, 2021
5.0
32reviews
Teacher expertise and credentials
Presently, I am a licensed Cosmetologist with over 25 years experience.
This experience is with servicing clients. Teaching new cosmetologist, just starting out assisting in the Hair Salon and Spa.
Managing bridal parties, working bridal shows, runway shows and children's birthday parties for hair, skin and nails.
I have competed in numerous hair competitions, Including international hair shows in NYC.
I have numerous certificates for different types of training in the Cosmetology field.
I am a Master Colorist and Stylist.
Previously, Teachers Assistant for Astor Early Head Start program for Children.Reviews
Live Group Class
$50
for 3 classes3x per week, 1 week
35 min
Completed by 3 learners
Live video meetings
Ages: 13-18
6-18 learners per class
Financial Assistance
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