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How To Successfully Communicate With Anyone!
Carol Zee
Average rating:4.8Number of reviews:(63)
Learn to see conflict as an opportunity for understanding, rather than an obstacle.
Class experience
In this course, students will learn their current go-to style for managing conflict, the pros and cons of the other styles (avoidance, accommodation, competing, compromising, collaborating), strategies for managing emotions, strategies for starting difficult conversations and the difference between reacting and responding. I believe in learning by doing so every time a new topic or strategy is introduced, we put it into action through scenarios and role plays. Week 1: The five common styles...
I have successfully taught this course to several high school student groups and get great feedback on the value of the content. Students report that this class gets them thinking about themselves in a new way and teaches them to appreciate different points of view. I was a conflict avoider for most of my life, then received training as a mediator where I learned to help two people in conflict to have a conversation and resolve their issues. Through this training and practice of mediation, I was inspired to change the trajectory of people in conflict by teaching them tools and strategies to improve their communication skills and prevent them from getting to the point of needing mediation. This inspiration was the seed for my business, RESET Consulting. www.resetconsulting.org
Weekly pdf agenda's will be sent in advance of classes that students are required to read and review in preparation for our class discussion. Teacher will also provide a pdf file at the close of the session that includes at-a-glance snapshots of all strategies learned throughout the session. Student is not required to purchase any materials.
Learners will not need to use any apps or websites beyond the standard Outschool tools.
Carol Zee
Average rating:4.8Number of reviews:(63)
Hi everyone! I am a speaker and trainer of effective communication and teach workshops ranging from learning how to listen, building interview skills, giving and receiving feedback and managing conflict. I have been teaching for 30 years and...
Group Class
$120
for 6 classes1x per week, 6 weeks
60 min
Completed by 11 learners
Live video meetings
Ages: 14-18
5-10 learners per class
This class is no longer offered
Financial Assistance
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